Cairns Reef, Raft and Rainforest

Barron River Rafting – Half Day

Cancellation Policy

A minimum of 48 hours' notice is required to re-schedule or alter all or part of a reservation.

Any date change will incur a $20 administration fee.

We are required to notify the operator of any cancellations within the specified cancellation period. It is your responsibility to make sure you submit your cancellation request with adequate time, and during our standard business hours (9 am-5 pm), to allow us to contact the tour provider. All cancellation requests must be in writing and sent via email to: [email protected]. Any emails received outside of these hours will be considered received the following day.

Cancellation fees are as follows:

• 20% cancellation fee 48 hours or more before departure
• 100% cancellation fee within 48 hours before departure and for "No Show"

There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances - including events beyond your control, medical problems, airline delays, weather, etc.
All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation, and medical cover.

Terms And Conditions

This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services.

• The minimum age to participate is 12 years, those under 18 years must travel with a responsible guardian or adult.
• The Operator reserves the right to change the itinerary or prices at any time without notice. The Operator advises all passengers travelling that road, river, weather & other conditions beyond their control may alter the itinerary, departure times or dates.
• We, Hot Getaways, are not liable for changes to tours, cancellations from the supplier, pricing, or itineraries; all of which are subject to change without notice.
• Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of personal belongings, property damage, delay or personal injury.
• IMPORTANT: Please note that you MUST HAVE a competent swimming ability and be able to understand and follow River Guide instructions in English, to participate in Tully River rafting. This is for your safety. English speaking and comprehension will be assessed by River Guides at the time of pick-up; if there are concerns about your ability to understand instructions and communicate with our River Guides, you will not be able to participate in the tour and no refund is available or will be provided. Rafting is not suitable for anyone who may be pregnant.
• All participants are required to complete a Liability Release Form prior to rafting.
• Bus transfers may vary by 10 minutes either way due to traffic conditions. Please wait at your accommodation 10 minutes prior to pick-up time

Private: Great Barrier Reef Budget Cruise

Cancellation Policy

Cancellation Policy

A minimum of 48 hours' notice is required to re-schedule or alter a reservation. A minimum of 48 hours' notice is required to make amendments to prepaid tour components; including equipment hire, guided tours or course fees

Cancellation fees are as follows:
20% cancellation fee 30 days or more prior to departure
50% cancellation fee if within 30 days prior to departure
100% cancellation fee within 14 days prior to departure

There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances - including events beyond your control, medical problems, airline delays, weather etc.

All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities

Please refer to Trade Practices Act 1974

Terms And Conditions

• No alcohol may be consumed prior to in water activities
• Children’s prices are from 4 – 14 years of age
• We require 48 hours’ notice if you wish to re-schedule your booking
• Locations, vessels and itineraries are subject to change without notice due to unforeseen circumstances , but with full consideration of your enjoyment
• All Reef Levies and EMC charges are included in your booking price
• Please remember you need to allow 24 hours from your last dive before flying.
• If you are considering Scuba Diving you will be required to complete a medical questionnaire before participating in any scuba activities.
• Some medical conditions OR medications may prevent you from scuba diving unless a current Australian Standards 'AS4005.1' Medical Certificate can be shown to the Dive
Instructor. This medical certificate must be performed pursuant to the Australian standard AS.4005.1. (Queensland Dive Laws). If you are unsure of a particular medical condition
or medication, please check with our office before booking any scuba dive activities.
• Passengers intending to dive but restricted due to the aforementioned will not be offered a refund.
• Please call to confirm your trip 48 hours in advance on +61 7 4037 2700
• We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice.
• Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of
baggage, delay or personal injury.
• We strongly recommend everyone has their own travel insurance, and scuba diving insurance where applicable.

Please refer to Trade Practices Act 1974.

SCUBA DIVING - Important Information
It is not our company’s decision regarding these laws - we are regulated by the Queensland Government
• You will be required to complete a Medical Questionnaire before participating in any Scuba activities.
• Some medical conditions OR medications may prevent you from scuba diving unless a current Queensland Diving Medical Certificate can be shown to the Dive Instructor on
board.

For example: Asthma or wheezing or use of an inhaler, brain spinal cord or nervous/anxiety disorder, chronic bronchitis or persistent chest complaint, chronic sinus, collapsed lung (pneumothorax), diabetes mellitus, chest surgery, epilepsy, fainting, seizures or blackouts, heart disease of any kind, high blood pressure, recurrent ear problems when flying, tuberculosis and any other long-term lung disease. However medical conditions are not limited to the aforementioned there are many other conditions.

• If you are unsure of a particular medical condition or medication, please check with our Office before booking your dive.
• It is the Passenger's Responsibility to be proactive in relation to their medical conditions and taking of medications to ensure they are ok to scuba dive if they wish to do so
on the day.
• If you have not been proactive in checking with our office regarding any medical issues prior to your Reef Trip, you must be aware that details of your medication will be sent
to the Queensland Dive Doctors on the Day of Travel. This can be difficult for the Dive Doctors as they do not know your medical history. We can only give them information
submitted to us on your medical form so please understand that the dive Doctor may require a full dive medical to clear you to dive.
• Prior and existing Medical conditions where medication is not being taken cannot be sent to the Dive Doctors therefor important to contact our office.
• Please be advised that if you are not allowed to Scuba Dive due to your medical condition/medication that this is the decision from the Queensland Dive Doctors and their
decision is final.
• DO NOT presume that by taking medication is controlling your medical conditions and you should be fine to scuba dive as it is the medication that can be the problem when
scuba diving.
• No refunds on uncompleted dives.
• Passengers intending to dive but restricted due to the aforementioned will not be offered a refund.
• Please remember you need to allow 24 hours from your last dive before flying.
• If you do have any pre-existing/existing medical conditions or are taking any medication whatsoever and are not sure whether you will be deemed medically fit to Scuba
Dive, Please Contact Our Office on 07 4037 2700 or email us at [email protected], we will be only too happy to help you and can contact the Dive Doctors before your
trip to see whether you will need a dive medical or not. Alternatively, consult your own Doctor for a Dive Medical using the Australian Standard Forms 'AS.4005.1

Daintree Rainforest Animals

Cancellation Policy

A minimum of 48 hours' notice is required to re-schedule or alter all or part of a reservation.

Any date change will incur a $20 administration fee.

We are required to notify the operator of any cancellations within the specified cancellation period. It is your responsibility to ensure you submit your cancellation request within adequate time and during standard business hours (8 am to 5 pm, closed on public holidays) to allow us to contact the tour provider. All cancellation requests must be in writing and sent via email to: [email protected]. Any emails received outside of these hours will be considered received the following day. Please be aware that cancellation attempts made through online chat or phone will not be processed.

Cancellation fees are as follows:

• 20% cancellation fee 24 hours or more before departure
• 100% cancellation fee within 24 hours before departure and for "No Show"

There will be no refund of any part of your tour costs should you fail to arrive at a scheduled tour departure time. Tour departures may not be delayed due to passenger circumstances - including events beyond your control, medical problems, airline delays, weather etc.

Terms And Conditions

This website acts as a booking agent only for the tours advertised herein.
Although we endeavour to provide accurate information, we are not liable for inaccurate information concerning services.

It is recommended all bookings are confirmed 48 hours in advance of the tour departure by calling +61 7 40372700.

• Children’s prices are from 4 – 14 years of age. Family rates, where shown, are for 2 adults and 2 children.

• Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of damage, delay or personal injury.

• The operator will endeavour to adhere to all tour details as published, however, circumstances beyond our control, such as road, weather conditions or routine maintenance, may require us to alter/cancel any route, itinerary, departure or completion time, without notice but with full consideration for your enjoyment.

• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities. In a medical emergency, any evacuation, vessel relocation, medical expenses, or other expenses are the passenger's financial responsibility.